I made a mistake in my order where i bought the wrong size. But whimsigirl team is so efficient and very helpful in helping me with the return process. Tqsm guys!!! 😘😘
Had to send a return request because I wanted a different size (and a minor defect). Despite the hassle, the team has helped me so much with my never-ending enquiries, especially so in the midst of the outbreak (you can only imagine the challenges). Whimsigirl is generally a brand that I support wholeheartedly. 🥺❤️ Looking forward to future purchases! (Hopefully with me getting my size right to avoid troubling myself and yall 🤪)
More than the clothes which have now become wardrobe staples and that I wear to death, I loved the shopping experience. Even the return experience was seamless. Maybe just not such a long delay to confirm the return ie having to wait for the email. I’ve stopped buying from a few other local brands because 1) too difficult to buy anything - like you’re buying couture ! 2) poor customer service 3) more emphasis on the image and branding than quality and customer experience as well as payment security. So bravo ! Keep up the good work. I’ll be buying more
Bought the Mawar Kurung for my daugher , happy to see her wearing it , fits her perfectly .. love it and Insyaallah will buy again ...
Love the fit and the material, it's very light and breezy. One minor gripe that it's a bit see through so have to wear an inner skirt or nude underwear, but otherwise I love it.